WEBSITE IN A DAY
TERMS & CONDITIONS

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before AGREEING TO SOLSTICE COLLECTIVE’S WEBSITE IN A DAY SERVICE (the “Service”) operated by Solstice Collective, LLC (“us”, “we”, “COMPANY” or “our”).Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. TERM and project schedule

This Agreement will become effective starting on the purchase date and is to be completed within the agreed-upon timeframe. Client is responsible for the purchase of their domain and their monthly website fees through Squarespace, Inc. and Company is no longer liable for website maintenance.  

The Parties commit to honoring the project deadlines to the fullest extent possible. These deadlines will be clearly specified within the Client’s project portal, which will be shared with the Client within five (5) business days of contract submission and full payment for website services.

2. SCOPE OF SERVICES 

By opting for the website in a day design service, please note that you will be provided with a single website template that allows for only minimal modifications from the original template. The design of the website will adhere to the style of the purchased template throughout.

INCLUSIONS: one designated “Design Day” with up to 6 hours of communication via email, one website on Squarespace platform, Squarespace video tutorials five (5) PAGE WEBSITE (HOME, ABOUT, WORK TOGETHER/SERVICES, CONTACT & LINKS), WEBSITE TEMPLATE OF CHOICE FROM Solstice collective, CALL TO ACTION buttons, MOBILE OPTIMIZATION service, PERSONALIZED search engine optimiation, COPY TEMPLATES, GET PREPARED CHECKLISTS, & STREAMLINED COMMUNICATION, and one thirty (30) MIN 1:1 WEBSITE STRATEGY SESSION (if requested).

Client acknowledges and agrees that the Company is solely accountable for the semi-custom design of the website within the framework of the Website in a Day service. The implementation and continuous management of the website are not within the Company's scope of responsibility. Client shall undertake all other obligations as specified in the contract. Any additional a la carte services chosen by the Client in the proposal will adhere to the identical terms and conditions delineated in this agreement.

3. PAYMENT SCHEDULE, INVOICES, AND FEES

The Service Fee, Squarespace or Showit Monthly Fee,  Add-On Fees (if applicable), and any other charges or fees for Services ordered by Client are defined, collectively, as the “Fees.” The payment schedule is paid in full and is non-refundable. This fee is due the day of project scheduling. the project date is dictated by client’s choice and solstice collective’s open availability according to their calendar.

If the Client does not complete the pre-project tasks according to the agreed schedule, leading the Company to postpone the project start date, an additional fee of 50% of the total project cost will be charged to adjust the start date. any failure by the Client to meet a deadline will cause a delay in the Project Schedule and may result in extra charges as outlined in Section 3 below. The Company will rigorously follow all deadlines unless a delay is directly caused by the Client or by unforeseen circumstances, such as an Act of God as specified in Section 28.

In addition, Client shall be liable for all fees incurred by Company due to payment processing fees resulting from bounced checks, insufficient funds/bank overdraft fees, and/or chargebacks. 

The Agreement term shall begin upon execution of a Client Contract, and upon such execution, Client shall pay the applicable Add-On Fees, Squarespace or Showit Monthly Fee, Annual Domain Fee, and any additional fees by Squarespace or Showit or any outside domain companies outlined in such Client Contract with those companies.  Company is not responsible for any fees required by Squarespace or Showit or outside domain or web host companies after the completion of the project with Client. Company shall begin production of the service(s) requested by Client in accordance with the specifications outlined in the Client Contract upon receipt of the Fees. 

To reserve our services, the client must purchase and schedule their website in a day service through HoneyBook and return a signed Agreement. Please note that no services will be reserved until the Agreement is signed, and full payment is received through HoneyBook. If the client needs to reschedule their project date after making payment and Company has already reserved a design date, a fee of 50% of the total project price will apply to adjust the start date, subject to Company's design date availability. Pricing in this Agreement is based on our current rates at the time of booking. Please be aware that our price list is updated regularly, and future bookings will be subject to the prices in effect at the time of booking.

Any services not covered within the terms of this Agreement will be invoiced by the Company to the Client at the specified rate listed on the a la carte services menu. Client calls are not part of the package and will be subject to an additional charge of $150 per hour if requested by the Client.

any website design project requiring expedited completion ahead of the project schedule will be subject to a rush fee. Rush work is defined as any project that the Client requests the Company to commence within two (2) weeks of contract signing. Rush service fees will be applied at a premium rate of 150% (one hundred and fifty percent) of the standard fee for the specific type of work requested. The rush fee amount will be clearly specified on the Client's invoice. It is important to note that the availability of rush services is solely at the discretion of the Company.

In regards to refunds, due to the extensive time and effort that goes into our digital products, all services, and anything else Company provides, there is no refund policy. We do not tolerate or accept any type of chargeback from your credit card company. Cancellations impact our schedule with other clients, emphasizing the importance of commitment to maintain project timelines. Offboarding, website publishing, and/or website transfer will not take place until final payment is received. Any amounts not paid within thirty (30) days of the final date due will bear a finance charge equal to the lesser of 5% of the outstanding balance or the maximum amount allowed by law. 

4. COPYRIGHT POLICY

The Company respects the intellectual property rights of others and will not knowingly include content that is subject to trademark, copyright, or other intellectual property restrictions. Company uses all commercially licensed stock photos and videos. Client acknowledges and agrees that all material provided by Client to the Company, including but not limited to, business names, logos, content, or any other form of intellectual property associated with the Client’s business is owned solely and exclusively by Client and the Company has the right to publish such content. The Company reserves the right to take down any content that in the Company’s sole discretion is in violation of this provision.

5. COMMUNICATION

All communication is done via email to hello@solstice-collective.com following the initial consultation/discovery call. This includes all client website revisions. This keeps a straightforward timeline. Client is required to answer all revision emails within one business day to ensure timelines are met. Failure to respond within one business day may result in additional fees or penalties of $50 per day. These additional charges will be added to the final invoice on the project end date. All Client "Homework" before the project is due at least one (1) day before the project state date. Company Business Hours are Monday through Thursday from 10:00 am EST to 6:00 pm EST. Company is not available on Fridays, weekends, United States National Holidays, or United States National Holidays Observed. 

6. CLIENT EXPECTATIONS

In order to ensure a seamless and successful collaboration between Company and Client, the following client expectations have been established to clarify responsibilities and facilitate the timely and efficient completion of the website design project.

Client and Company acknowledge the importance of adhering to the Project Schedule for optimal outcomes. In the event that the Client fails to meet homework requirements, the Company may reschedule the project within one calendar year from the original project start date. If the Client's delays interfere with the Company's project timeline, the Company retains the right to terminate the Client's project and keep any payments already made. Client feedback is crucial during the "Website in a Day" project, and any delays in providing necessary feedback may lead to project cancellation by the Company.

  • Timely Provision of Information: The client agrees to provide all necessary information, materials, and feedback promptly as requested by Company. Delays in providing essential content may affect project timelines. Client "Homework" is due forty-eight (48) hours before the project start date. this includes but is not limited to their questionnaire, branding materials, owned stock imagery, etc.

  • Clear Communication: all communication is done via email. Open and clear communication is vital for project success. The client agrees to promptly respond to communications from Company, including revisions, confirmation of receipt, or requests for feedback. client’s response is due within one (1) hour of receipt to ensure a seamless design day.

  • Design Approval and Revisions: The client understands that a reasonable number of design revisions are included in the project scope. Any additional revisions or changes beyond the agreed-upon scope may be subject to additional charges. Client approval at various project stages is crucial for progressing to the next phase. Website revisions must be communicated within one (1) Hour. 

  • Content Accuracy: The client is responsible for providing accurate and proofread content for the website. Company will not be held liable for errors in the final product resulting from inaccurate or incomplete content provided by the client.

  • Technical Cooperation: The client agrees to provide necessary access to hosting, domain, branding, and other technical elements relevant to the project. Company will not be responsible for delays caused by lack of access or cooperation in this regard.

  • Feedback and Approval: The client acknowledges the importance of providing clear and timely feedback during the design and development phases. Failure to provide feedback or approvals within one (1) hour may result in project delays.

    Both the Client and Company acknowledge the importance of adhering to the Project Schedule for optimal outcomes. In the event that the Client fails to meet homework requirements, the Company reserves the right to postpone the project for up to one year from the original start date. If the Client's delays affect the Company's project timeline, the Company may cancel the Client's project and keep all payments made thus far. Timely feedback from the Client is necessary during the "website in a day" project, and any delays in providing the required feedback could lead to project cancellation by the Company.

    Client responsibilities:

    • The Client is responsible for reimbursing the Company for all costs incurred during the project, including brand usage fees and license fees. These charges will be detailed in the invoices provided by the Company.

    • The Company will exert its best efforts to avoid errors and omissions in the brand design. If any such errors or omissions arise, the Client must promptly inform the Company, which will rectify them without any additional charges.

    • The Client agrees to absolve and indemnify the Company from any liabilities arising from potential errors or omissions during the project.

    • When providing materials to the Company during the project, the Client warrants that they either own the materials or have obtained the necessary permissions to use them. The ownership of these materials will always remain with the Client (or the relevant licensors).

    • The Client grants the Company a royalty-free license to utilize the materials for the project and to maintain copies in the Company's business records.

    • The Company's software employed for the project will continue to be the exclusive property of the Company and will not be transferred to the Client.

    • The Client is accountable for procuring all brand materials, including font packs, to guarantee individual licensure. The Client must arrange and cover their own license and usage fees separately, which are not included in the previously stated charges.

    • The Company is not liable for any damages or repercussions if the materials provided by the Client infringe upon third-party rights or are deemed unlawful or illicit. The Client will indemnify the Company in such situations.

      By signing this contract or agreeing to these terms, the client acknowledges and agrees to abide by the above-stated expectations, understanding their role in ensuring the successful completion of the website design project by Company.

7. INDEPENDENT CONTRACT STATUS

The Company and the Client acknowledge and agree that all Services will be rendered by the Company as an independent contractor and that this Agreement does not create an employer/employee relationship between the Company and Client. Thus, the Company shall have no right to receive employee benefits including, but not limited to, insurance, social security, unemployment, or any other benefits. The Client shall also not be responsible for federal, state, and local taxes derived from the Company’s net income or for the withholding and/or payment of any federal, state, and local income and other payroll taxes. Any Independent Contractor(s) hired through or by the Company are contracted through the Company only. Client cannot request anything outside of this contract from Company's Independent Contractor(s). The Client agrees not to recruit, hire, or engage, directly or indirectly, any Independent Contractor(s) of the Company for a specified period of twelve (12) months following the completion of the contract, with the intention of diverting their services away from the Company.
 

8. COMPANY'S OBLIGATION TO THE CLIENT

The company commits to delivering all specified assets within the scope of work detailed in Section 1 and adhering to the project deadlines set in Section 2. It is important to note that the company will not be accountable for the backup, hosting, maintenance, management, and any services related to the client's finalized website. While ensuring that a website's visual presentation aligns with the industry standards of website designers, the company cannot assure compatibility with all browsers available in the market or with browsers and versions that may be released in the future.

The Company agrees to communicate and cooperate with the Client and shall provide all Services in a professional and workmanlike manner. The Company represents and warrants that they have no conflicting obligations during this engagement and shall not take on commitments that would prohibit the Company from completing the Services described in Section 2 or the applicable Statement of Work. The Company further agrees to promptly notify the Client of any schedule changes that could adversely affect this Agreement. The Company further agrees to provide at least thirty (30) days' notice to the Company in the event of early termination of this Agreement.
 
9. CLIENT REPRESENTATIONS

Client represents that: (1) they are not a party to any agreement that would prohibit her from entering into this Agreement with the Company; (2) no trade secret or proprietary information belonging to Client’s previous employers, contractors, or associates will be disclosed by them to the Company; (3) Client has brought to the Company’s attention any and all matters that could impact this Agreement; and (4) Client has obtained any and all requisite permissions, licenses, and/or approvals to post, publish, or otherwise distribute via social media the information, materials, and content provided to the Company for the purposes of this Agreement.

10. CONFIDENTIAL INFORMATION

The Company agrees to maintain in confidence all business information, passwords, proprietary information, trade secrets, and any other information that the Client holds as confidential. Company further agrees not to disclose to anyone, for any reason, confidential or personal information that relates to the Client’s employees, staff, clients, or other business contacts other than as may be required by law. The Company agrees that all confidential information, business information, proprietary information, trade secrets, and other forms of sensitive Client information will be used solely for the benefit of the Client, and not for personal use, nor the benefit of any other third party.
 

11. AT-WILL ENGAGEMENT

The Company’s engagement with the Client is “At-Will.” This means that Company has the right to terminate this Agreement at any time and for any reason, following the notice requirements of this Agreement. Likewise, the Client may terminate this Agreement with or without cause according to the terms and notice requirements herein.
 

12. INDEMNIFICATION

Client agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, subcontractors, agents, and their respective successors, heirs, and assigns (the “Indemnitees”), against any claim, liability, cost, damage, deficiency, loss, expense or obligation of any kind, including attorneys fees and other costs of litigation, incurred by the Indemnitees in connection with any claims, suits, actions, demands, or judgments arising out of this Agreement including, but not limited to, actions in the form of intellectual property infringement, tort, warranty, negligence, or strict liability.
 

13. INTELLECTUAL PROPERTY

The Company represents that all work products provided to the Client during the course of providing the Services under this Agreement shall become the sole and exclusive property of the Client, and shall to the extent permitted by law be a “work made for hire” within the definition of Section 101 of the Copyright Act (17 U.S.C. § 101), provided, however, the Company’s fees are paid in full. To the extent any work product is not deemed to be a work made for hire within the definition of the Copyright Act, the Company hereby agrees to assign to the Client all rights to such work product, provided however, the Company’s fees are paid in full.

14. CHANGES TO PROJECT SCOPE

Company recognizes that Client may have new ideas to include in the website design and Company will work to accommodate Client to the best of its ability. Client shall inform Company of the changes or additions at least five (5) business days prior to start date, and if they are not already provided for in the existing quotation given, Company will provide a separate quotation to cover the additional design elements. Client must agree to these terms and sign an amendment to this Agreement and pay the additional design fee in order for Company to start on additional projects.

15. DISCLAIMER OF guarantees and WARRANTy

The company will develop a website tailored to the client's needs and according to the client's requirements. It is important to note that the company does not guarantee that the website will result in any extra profits, sales, visibility, brand awareness, or similar benefits. The company is not accountable if the website does not achieve the intended results for the client. Furthermore, the company cannot ensure that the website design services will produce any particular outcomes, such as financial gain or heightened SEO/site traffic, for the client's business.

16. REFUND POLICY

Due to the nature of the Services provided and the extensive time and effort that goes into the service(s), product(s), and/or program(s), the Company offers no refunds, and there is no refund policy whatsoever for any and all of the products or services we offer. 

We do not tolerate or accept any type of chargeback from Client's credit card company or bank. 

By entering into an agreement with Company, the Client acknowledges and agrees to abide by the terms of this refund policy. If you have questions about our refund policy, please email hello@solstice-collective.com. 

17. cancellations

Either the Client or the Company holds the right to terminate this contract by providing written notice to the other party at a minimum of fourteen (14) days before the termination date. The Company retains the authority to end its project with the Client should issues arise related to communication, artistic differences, or significant delays and/or scheduling changes. In the event of contract termination, the Client is obligated to compensate the Company for any finalized work. All payments made by the Client and received by the Company are considered non-refundable and non-transferable without delay.

18. ENTIRE AGREEMENT

This Agreement is the entire agreement regarding the terms and conditions of the Company’s engagement. Accordingly, it supersedes and replaces any prior oral or written communications.

19. MODIFICATION

The Company may update this Agreement or the applicable Statement of Work from time to time. At such times, the Company will present the Client with an updated version of this Agreement in writing, at which time the Client may either elect the new terms and continue this engagement or decline the new terms and end the engagement.

20. LIMITATION OF LIABILITY

The liability of the Company shall be limited to the total amount of fees due to Company under this Agreement. In no event shall the Company be liable for any indirect, incidental, special, consequential, or other damages.

21. SEVERABILITY

Suppose one or more provisions of this Agreement are held to be unenforceable under applicable law. In that case, the Parties agree that such provision shall be excluded from this Agreement and the balance of the Agreement shall be enforceable following its terms.

22. FURTHER ASSURANCES

Each of the Parties agrees to execute, acknowledge, and deliver in proper form, any additional documents and/or perform such further actions as may be necessary or appropriate to effectuate the provisions of this Agreement. 

23. GOVERNING LAW

This Agreement and the rights and obligations of the Parties hereto shall be governed, construed, and interpreted following the laws of the State of Michigan without giving effect to principles of conflicts of law. The Parties agree that any disputes regarding this Agreement shall be subject to exclusive jurisdiction in the State of Michigan.

Contact Us
If you have any questions about these Terms, please contact us at:
hello@solstice-collective.com