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f.a.q.

Laptop on desk displaying Rucksack magazine website, with Field Notes notebook and pen nearby, and a plant in the background.

WEBSITE DESIGN

The Website Revamp Package is what we recommend! It’s just what you need for a new fresh website for yourself & your brand.
Absolutely! We understand that investing in a new website can be a significant expense, especially for startups and small businesses.
To make it more accessible, we offer flexible payment plans. You can choose to pay in full or opt for equal installments over a period of up to 4 months.
We hope this makes your website dreams a reality!
It really depends on the project. Our websites take anywhere from 2 to 8 weeks to complete, depending on the package you choose. Additionally, we offer 48 hours of free website maintenance after we finish your site. This allows for any additional small changes and ensures everything is to your liking.
Currently, We only work with Squarespace. This way we can easily accommodate both Service-Based & Product-Based Businesses. We often encourage our clients to use (or switch to) this platform as we believe it is the best.
The number of integrations already established are total selling points for us & our clients! Scheduling, eCommerce, and email campaigns are just a few of our favorites.
We absolutely positively request that you have your branding finished before your project start date.
We also ask that you have a domain, but this an be purchased as we’re designing.
Failure to provide all requirements beforehand may result in a fee.
You absolutely do! As soon as it’s done being built, it is yours! You will own any graphics or images that were created during the building process, as well.
We’re mind-readers. Just kidding! Before we start, we hop on a call to learn about what you’re looking for. After that, we have a detailed questionnaire we send where you can insert any branding you already have, color palettes, photos, etc.
THAT IS SOMETHING WE CAN TOTALLY ACCOMMODATE! WE TOTALLY GET THAT YOU MAY NEED MORE PAGES ABOUT SERVICES, PROCESSES, PRODUCTS, ETC.
AFTER WE HIT THE 5-PAGE MARK WE CHARGE PER ADDITIONAL PAGE.
Please Note: A home page is automatically included in your 5 total pages.

LET'S BUILD YOUR WEBSITE

Person using a smartphone, wearing a silver ring, close-up of hands.

SOCIAL MEDIA MANAGEMENT

We specialize in Instagram and Facebook.
Getting started with us is a big deal, and the first steps are super important.
Depending on your personalized package, here's what the onboarding process looks like:
☼ Discovery Call
☾ Custom Proposal
☼ Contract & Initial Invoice
☾ New Client Questionnaire
☼ Social Media Strategy + Audit
☾ Personalized Content Calendar
☼ Content Creation
☾ Posting & Engagement
After both parties sign the contract, it usually takes about 3 weeks before we kick off posting. Crafting an amazing social media strategy requires time and careful planning, and we believe in giving it the attention it deserves.
Just a heads up, the process might stretch a bit longer based on how quickly we get your responses.
Although we'd be thrilled to have a lasting partnership (we genuinely love our clients!), our aim is to guide you through the entire process so that eventually, you can handle it independently. To get things rolling, we do ask for a 3-month contract because it typically takes about 3-6 months to witness substantial results.